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Privacy Policy

Tampa Bay Hosting Privacy Policy

In the course of serving its customers, Tampa Bay Hosting acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Tampa Bay Hosting by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Tampa Bay Hosting in the normal course of providing service. Tampa Bay Hosting also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Tampa Bay Hosting uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Tampa Bay Hosting. In addition, Tampa Bay Hosting may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

This Privacy Policy applies only to Tampa Bay Hosting's treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties, Tampa Bay Hosting customers, or any entities affiliated with Tampa Bay Hosting. Also, please note that use of Tampa Bay Hosting's website constitutes acceptance of this Privacy Policy.

Tampa Bay Hosting's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Tampa Bay Hosting's policies and procedures are subject to change. Changes will be posted to the website and users agree to be bound by those changes.

Data Security

Tampa Bay Hosting protects the confidentiality of its customers' information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, Tampa Bay Hosting has implemented appropriate physical, electronic, and managerial procedures. Further, Tampa Bay Hosting requires that employees keep customer information confidential. Tampa Bay Hosting cautions its customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, Tampa Bay Hosting cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.

How is customer information used?

Tampa Bay Hosting may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Tampa Bay Hosting may also use customer information to provide its customers with system information or information about new or upgraded products.

In the case of a business transaction, including but not limited to, a merger or sale of a portion of Tampa Bay Hosting's assets, customer information will likely be part of the assets transferred. In this event, Tampa Bay Hosting will attempt to notify impacted customers that their information has been transferred.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from Tampa Bay Hosting and Tampa Bay Hosting partners by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. However, customers may not opt out of receiving information from Tampa Bay Hosting which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate Tampa Bay Hosting Billing organization.

Domain name customers who have registered a domain name with Tampa Bay Hosting and wish to change the Technical Contact from Tampa Bay Hosting to another company, may send a request to This email address is being protected from spambots. You need JavaScript enabled to view it.. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

Tampa Bay Hosting will not otherwise disclose its customers' personal and account information unless Tampa Bay Hosting has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Tampa Bay Hosting, Tampa Bay Hosting's customers, or others, or where Tampa Bay Hosting has a good faith belief that the law requires such disclosure.

Tampa Bay Hosting also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Tampa Bay Hosting stores or transmits for its customers. The circumstances under which Tampa Bay Hosting will disclose such electronic customer communications are when:

  • it is necessary in order to provide service to the customer;
  • it is necessary to protect the legitimate interests of Tampa Bay Hosting and its customers;
  • it is required to cooperate with interception orders, warrants, or other legal process that Tampa Bay Hosting determines in its sole discretion to be valid and enforceable; and
  • it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Tampa Bay Hosting and appear to pertain to the commission of a crime.

Tampa Bay Hosting disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Tampa Bay Hosting will, however, review, delete or block access to communications that may harm Tampa Bay Hosting, its customers or third parties. The grounds on which Tampa Bay Hosting may take such action include, but are not limited to, actual or potential violations of Tampa Bay Hosting's Acceptable Use Policy.